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1. Introduction

377 BDT is a trusted online gaming platform in Bangladesh. We believe gaming is truly enjoyable only when players can feel confident that their personal information is in completely safe hands. This Privacy Policy is the foundation of that trust.

Our Privacy Policy explains what data 377 BDT collects, why it is collected, how it is used, and the circumstances under which it may be shared with third parties. This policy has been prepared in accordance with international data protection standards and applicable laws in Bangladesh.

If any part of this Privacy Policy is unclear or you have questions, please reach out to our support team. We are always committed to transparency and accountability.

2. What Information We Collect

377 BDT collects only the information that is essential to providing our services. Collecting data beyond what is necessary goes against our principles. The table below outlines the details of what we collect:

Additionally, when you contact our support team, those conversations may also be recorded — solely for the purpose of improving service quality and resolving disputes.

3. How Your Information Is Used

377 BDT uses the data collected for the following purposes:

• Ensuring account registration, verification, and management
• Processing deposits, withdrawals, and other financial transactions
• Maintaining fairness and transparency in gaming services
• Preventing fraud, money laundering, and other illegal activities
• Age verification and implementation of responsible gaming policies
• Fulfilling legal and regulatory obligations
• Technical development and troubleshooting of the platform
• Informing you about relevant promotions and offers (only with your consent)

4. When Your Information May Be Shared

Under normal circumstances, 377 BDT does not share your information with any external parties. However, this may be necessary in certain situations:

• Payment Processors: Only the minimum necessary information is shared with payment partners such as bKash, Nagad, and Rocket to process transactions.
• Legal Obligations: Data may be disclosed in response to court orders, government directives, or requests from regulatory authorities.
• Fraud Investigation: Data may be shared with relevant authorities to assist in investigations into serious fraud or illegal activity.
• Technology Service Providers: Technology companies used to operate the platform (such as cloud services) may access limited data under strict confidentiality agreements.

In all such cases, data is shared only to the minimum extent necessary and strictly for the specified purpose. Data is never shared for commercial or advertising purposes.

5. Cookies & Tracking Technologies

377 BDT uses cookies and similar technologies on its website and app to enhance your browsing experience and ensure the platform functions correctly.

• Essential Cookies: These are essential for maintaining your login session and ensuring security — the site will not function properly without them.
• Performance Cookies: Used to understand which parts of the site are most visited, so we can deliver a better experience.
• Functional Cookies: To remember your preferred language, game settings, and similar preferences.

6. Data Protection Measures

377 BDT follows industry-leading technology and processes to keep your data secure. The key pillars of our security framework are:

• 256-bit SSL/TLS encryption on all data transmissions
• Passwords stored using bcrypt or an equivalent hashing algorithm
• Automated alerts for suspicious logins or transactions
• Regular security audits and vulnerability assessments on servers
• Strict data access controls for staff — only authorized personnel can access specific data
• Backup data is also stored in encrypted form

However, 100% security on the internet cannot be guaranteed. If a security breach is suspected, 377 BDT will immediately notify the affected users and take all possible steps to resolve the issue.

7. Data Retention Period

377 BDT does not store your data indefinitely. Retention periods depend on the type of data and applicable legal requirements:

• Account Information: For the duration the account is active, and a minimum of 5 years after closure (as required by law)
• Transaction Records: Minimum 5 years (as required by financial regulatory guidelines)
• Gaming Logs: Until the dispute resolution period ends, typically 1–3 years
• Support Conversations: Up to 2 years after the issue is resolved
• Cookies & Session Data: Upon the end of the browser session or after a set expiry period

Once the retention period ends, your data is securely deleted or anonymized so that you can no longer be identified in any way.

8. Your Rights

As a 377 BDT user, you have important rights over your own data:

• Right to Know: You may request to know what data we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: In certain circumstances, you may request the deletion of your data (however, complete removal may not be possible if legal retention obligations apply).
• Right to Restrict Processing: You may request that your information not be used for specific purposes.
• Right to Opt Out of Promotional Communications: You may opt out of marketing messages at any time.

9. Protection of Minors' Data

Our registration process includes age verification. If a minor registers by mistake and it comes to our attention, the account will be immediately closed and all associated data will be deleted.

Parents are encouraged to keep parental controls active on shared family devices. If you suspect a minor is using this platform, please contact us.

10. Changes to the Privacy Policy

377 BDT may update this Privacy Policy at any time. When significant changes are made, we will:

• We will update the "Last Updated" date at the top of this page
• We will send notifications to registered users via mobile or email
• A pop-up notice may be displayed when you log in to the platform

Continued use of the platform after any changes will be considered as your acceptance of the updated Privacy Policy. We recommend visiting this page regularly.

11. Contact Us

You can contact us for any questions, concerns, or requests related to this Privacy Policy. Our dedicated privacy team is always ready to assist.